All internet orders are fully secured by Sage Pay or PayPal, but if you have any general questions about ordering online or would prefer to place your order with a human being, please do call us on 01300 321536 or email email@example.com.
With postal charges ever on the up, we charge postage and packing on all our titles. But if your total order is over £45 for books it will be delivered free of charge. However, charges for artworks vary – please contact us for details.
If you like what we publish, please support us by ordering directly or from your local bookshop.
Depending on the size of the order and how promptly you would like to receive it, you will have various delivery choices (1- 5 days) by Royal Mail or courier. We now also ship worldwide via Royal Mail International Tracking (5 – 10 days).
In the unlikely event your order does not arrive, please contact us. And please let us know immediately if the books arrive damaged, so we can resend a new book and contact the delivery company. Email firstname.lastname@example.org or call 01308 863442.
If you are not happy with your purchase when it arrives, if it is damaged or not the right book, then you can of course return it to us in its original condition within 30 days, no quibble, no fuss, and with a full refund.
We send occasional emails to readers interested in what we do. For the latest news on forthcoming publications and new writers, you can also subscribe to our newsletter below. If you no longer wish to receive this, email email@example.com to let us know. You can also unsubscribe on the emails we send. We comply fully with GDPR regulations.
Bookshops & Distribution
We supply direct to many independent bookshops, galleries, farm shops and many more. If you would like to open a new account, or find out more about our terms or promotions, please telephone Jon on 01308 863442 or email firstname.lastname@example.org.
We offer full trade terms, sale or return, and free shipping for orders over £45, net of discount.
We are distributed in the UK by Central Books. Orders can be emailed email@example.com, faxed to 0845 458 9912 or phoned through to 0845 458 9911. You can also email Jon to place special orders with Central Books.
We are distributed in the USA and Canada by Consortium, part of the Ingram Group. If your store would like to stock our books or find out more about them, contact firstname.lastname@example.org and he will ensure that a sales representative contacts you.